Tuesday, June 12, 2018 9am to 1pm
About this Event
1800 South Kirkman Road, Orlando, FL 32811, USA
http://valenciacollege.edu/internship/We are looking for individuals to fill the Technical Support Rep role for our call center.
Position Summary:
Demonstrate consistent proficiency in both Technical Support and Customer Service skills with an emphasis on Internet connectivity including resolving customer technical issues with utmost courtesy and professionalism. Conduct each call with the objective of resolving customer's issue – technical or non-technical including offering additional general computer support solutions where appropriate. Responsible for maintaining thorough knowledge of the company’s practices, operations, service offerings, and promotions. This position will include at least one weekend shift.
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